Dear customer,

We are happy that you decided to take part in our customer satisfaction survey. Your opinion is very important to us, as we want to continuously improve our services. The survey will only take a few minutes to complete.

As a small thank you for your efforts, you will receive a discount code at the end, which you can redeem either in the webstore or with a purchasing order.

Thank you very much!

Customer Survey 2024
1. How would you describe the nature of your business?
2. How did you learn of ADENSYS?
3. How often do you need to buy spare parts for handpiece repairs?
4. What would be the most convenient way to order spare parts for you?
Please fill out only if your answer in question 4 was not "webshop"
5. What two factores are most important when choosing a supplier for spare parts?
6. Product quality: how satisfied are you with the quality/reliability of ADENSYS products?
7. Consulting/know-how: how satisfied are you with the ability of ADENSYS representatives to give you advice or answers to technical questions?
8. Price-for-value: are you satisfied with the overall value of the ADENSYS product offering?
9. Speed of service: how satisfied are you with the speed with which ADENSYS is able to fulfill your orders?
10. Customer / warranty service: are you satisfied with the service level provided by ADENSYS employees in your dealings with us, particularly for warranty handling?